- Introduction
At Libaas Co, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or make a purchase from us.
By using our website, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Contact number
- Billing and delivery address
- Order and transaction details
- Payment-related information (processed securely via third-party payment gateways)
- IP address and basic website usage data
We only collect information that is necessary to provide our services.
- How We Use Your Information
Your information may be used to:
- Process and fulfil orders
- Communicate with you regarding your order or enquiries
- Provide customer support
- Improve our website, products, and services
- Send order updates, confirmations, or service-related notifications
- Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
- Payment Information
All payments are processed securely through trusted third-party payment providers. Libaas Co does not store your full payment card details on our servers.
- Sharing of Information
We may share your personal information only with:
- Courier and delivery partners for order fulfilment
- Payment processors to complete transactions
- Service providers who assist in operating our website (under strict confidentiality)
We will only share information where it is necessary and lawful to do so.
- Cookies & Website Tracking
Our website uses cookies to enhance your browsing experience and improve site functionality.
Cookies may be used to:
- Remember your preferences
- Analyse website traffic
- Improve performance and usability
You can disable cookies through your browser settings, although this may affect certain website features.
- Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorized access, or disclosure.
While we strive to protect your data, no method of online transmission or storage is 100% secure.
- Your Rights (POPIA)
In accordance with South African law, you have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Withdraw consent for data processing (where applicable)
- Object to the processing of your personal information
To exercise these rights, please contact us using the details below.
- Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
- Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
Email: info@libaas.co.za
Website: www.libaas.co.za